Nissan South Africa Compliment
 SUPPLIER |
Nissan South Africa |
 INDUSTRY |
Motor |
| BRANCH / AREA | Cmh Nissan Midrand | COUNTRY | South Africa |
| TIME / DATE | 22:04 Wed 7 Sep | PERSON RESPONSIBLE | William Vice |
| CUSTOMER | shaunlang | View all reports by user |
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| NATURE | Customer Service |
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| INCIDENT | Wed 7 Sep | ||
| HEADLINE | Above and Beyond Customer Service |
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We would like to extend our greatest heartfelt thanks to William Vice, Yvette Visser & the CMH Nissan Team for making the purchase of our new Nissan Qashqai a unforgettable experience. You all went above and beyond your call of duty on delivering outstanding customer service. After a 6 month struggle with a competing motor manufacturer, we made the decision to take our business elsewhere and it brought us to your doorstep and we are still amazed with your service delivery. Thank you all! May your company have many more amazing sales ahead and we are certain that you will maintain the standards you have set for yourselves - Keep up the out of this word service! You and your team are a blessing! Kind Regards, Shaun Langham |
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| SUPPLIER'S RESPONSE | Nissan South Africa | Time and Date | 15:33:24 | Thu 8 Sep 11 |
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Hello shaunlang, Thank you for taking the time to make us aware of the Above and Beyond Customer Service provided to you by CMH Nissan Midrand and we appreciate this valued feedback. We want to assure you of our overall commitment to exceed Customer's expectations and we are confident that we will have a long standing relationship with you for many more years to come. Kind regards, Jacques Labotsky Senior Manager: Customer Care |
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