Nissan South Africa Conversion
 SUPPLIER |
Nissan South Africa |
 INDUSTRY |
Motor |
| BRANCH / AREA | Atlantis Motors Centurion | COUNTRY | South Africa |
| TIME / DATE | 20:31 Sun 6 Nov | PERSON RESPONSIBLE | Jan Venter |
| CUSTOMER | Etiennee | View all reports by user |
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| PROBLEM | Damaged Goods |
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| INCIDENT | Sun 6 Nov | ||
| HEADLINE | PATHFINDER |
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| I bought a new Nissan Pathfinder from Atlantis Motors. The same day I received the vehicle noticed damage on the back bumper vehicle was send back to Atlantis but still not correct. Next problem rattle in dashboard this stripped now and waiting 3 weeks for part to arrive. Vehicle is 6 weeks old 1000Km on speedo and myself driven only 300Km of those the rest is between panelbeaters and workshops. WHEN CAN I GET TO THE POINT OF GETTING MY MONEY BACK OR NEW PRODUCT. Dealer Principle says I must hand it over to my lawyer he loves them. | |||
| SUPPLIER'S RESPONSE | Nissan South Africa | Time and Date | 07:52:46 | Mon 7 Nov 11 |
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Hello Etiennee, Thank you for taking the time to make us aware of the matter and we take note of the content. We sincerely apologize for the treatment received to date and we want to assure you that this is not the way we treat our valued customers. Please take note that the Nissan S.A Customer Support Centre will contact you directly to gather more information and to assist in resolving the matter. Regards, Jacques Labotsky Senior Manager: Customer Care |
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| CUSTOMER'S FEEDBACK | Etiennee | Time and Date | 18:41:17 | Wed 9 Nov 11 |
| Quite Impressed: Although my Pathfinder is still in the workshop for repairs I would just like to thanks Bennie and his team from NTT Nissan, Potchefstroom, for the assistance in this matter. Bennie thank you for borrowing me your vehicle over weekends this is much appreciated. Hopefully my new vehicle will be new again soon. THANKS | |||
Relevant content (Last 5 Damaged Goods Problems)
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(( • )) Supplier's response | ||
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