Nissan South Africa Conversion
 SUPPLIER |
Nissan South Africa |
 INDUSTRY |
Motor |
| BRANCH / AREA | Datcenter Pinetown | COUNTRY | South Africa |
| TIME / DATE | 11:36 Fri 16 Sep | PERSON RESPONSIBLE | Management |
| CUSTOMER | nzuzatl | View all reports by user |
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Tue 6 Sep | ||
| HEADLINE | Bad Service |
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I logged my issue on the 6 September about my aerial that was lost but not replaced by Datcenter Pinetown. Nissan South Africa has tried to assist but it doesn't look like Datcenter Pinetown has a will to solve this. Last week Friday one of the guys in the management promised to give me a call within 30 minutes to collect my aerial but till today I'm still waiting! Never have I seen such annoying bad service! |
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| SUPPLIER'S RESPONSE | Nissan South Africa | Time and Date | 17:32:14 | Fri 16 Sep 11 |
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Hello nzuzatl, Thank you for your correspondence. Please be advised that as a gesture of goodwill Datcenter Pinetown is willing to replace the lost aerial. We will facilitate a conference call between you and the dealer on Monday the 19th September. We would like to take this opportuinity to assure you of our support to you as a valued customer Kind regards Sivu Boqwana Manager :Customer Care |
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| CUSTOMER'S FEEDBACK | nzuzatl | Time and Date | 12:55:57 | Wed 21 Sep 11 |
| Quite Impressed: They have issued me with an aerial,thank you! | |||
Relevant content (Last 5 Repairs / Servicing Problems)
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