NESTLE Complaint

SUPPLIER	NESTLE	INDUSTRY	Consumables
BRANCH / AREA	Fourways	COUNTRY	South Africa
TIME / DATE	15:47 Tue 14 Jun	PERSON RESPONSIBLE	MARYKE DU PLUSSIS
CUSTOMER	ngiti	View all reports by user	1 2
PROBLEM	FORMULA SCOOP WITH BLA...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Sat 16 Apr
HEADLINE	MY DAUGHTER GOT SICK AFTER TAKING THE NEW LACTOGE3
As she turned 1 I changed her meal from Lactogen 2 to New Lactogen 3, she developed a huge lump under her chin. I thought it was a bite, I noticed another one but smaller I was concerned as a mother, she was in pain, had to take her to hospital. The first tin of Lactogen 3 got finished open another one, to my suprise a scoop had black marks. I thought this was really dangerous it could be mould or something dangerous.I took pictures and I informed Nestle, they took it to lab, it came back and they said it had nothing wrong. I asked what was that black mark on the scoop, they said there was nothing found, I told them I had pictures I sent them to Maryke only then they told me they will come back to me again, they came up with another excuse, 'I tell you if you look at that you can see recklessnes'. I told the lady that since they are denying that there was something on the scoop even if they found something I will never know. Sadly I had to change my daughter back to L2 till today,I cannot trust L3 anymore. *****, I have never seen any baby milk with a scoop that has many coulorsrs worse black, we grew up with Lactogen and our children are on that also. Add a new NESTLE Report Inappropriate report?