Neotel Compliment
 SUPPLIER |
Neotel |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | ** | COUNTRY | South Africa |
| TIME / DATE | 10:24 Wed 1 Feb | PERSON RESPONSIBLE | Tebo Matsebatlela |
| CUSTOMER | luckylanga | View all reports by user |
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| NATURE | Billing/Accounts |
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| INCIDENT | Wed 1 Feb | ||
| HEADLINE | Account Inquiry |
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This is just a note of appreciation to Tebogo Matsebatlela. The gentleman really goes an extra mile in ensuring that whatever problems I may have, he is always there to clear it out and resolve it to a very satisfactory level, he is currently investigating my inquiry regarding my account and I am happy with the way he handles things and giving me feedback all the way, so I am relaxing knowing that my issue is in capable hands!! Keep up the marvelous work!!!!!! |
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| SUPPLIER'S RESPONSE | Neotel | Time and Date | 10:29:01 | Wed 1 Feb 12 |
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Hello luckylanga, Thank you for taking the time to post the compliment. We are glad that we were able to assist you. We aim to continue improving the service experience and exceed client expectations. Regards, Althaf Majeed On-line support team talk2us@neotel.co.za |
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| CUSTOMER'S FEEDBACK | luckylanga | Time and Date | 21:21:30 | Fri 10 Feb 12 |
| Over the Moon: Perfecto, I am excited by the kind of service I receive especial from Mr Tebogo Matsebatlela, Once I escalate my problem to him I know he would do a thorough investigation and provide full feedback to me which leaves me a ''HAPPY MAN''!!!!! | |||
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23:02:25 Thu 24 May 12
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