Neotel Complaint

SUPPLIER	Neotel	INDUSTRY	Telecommunications
BRANCH / AREA	head office	COUNTRY	South Africa
TIME / DATE	13:50 Tue 7 Feb	PERSON RESPONSIBLE
CUSTOMER	stefhofer	View all reports by user	0 2
PROBLEM	Billing / Accounts	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 7 Feb
HEADLINE	still getting charged
hi i dont understand why i am still getting charged for a contract i cancelled in november,. can someone please get back to me. Add a new Neotel Report Inappropriate report?
SUPPLIER'S RESPONSE	Neotel	Time and Date	14:06:14 \| Tue 7 Feb 12
Hello stefhofer, Thank you for allowing us the opportunity to assist further on your query. We sincerely regret your experience. As per our conversation, this matter will be investigated and feedback will be provided. Kind Regards Tebogo Matsebatlela On-line support team talk2us@neotel.co.za
CUSTOMER'S FEEDBACK	stefhofer	Time and Date	13:54:43 \| Fri 10 Feb 12
Utterly Disgusted: after the initial call i still have not heard anything as to why i am being charged still

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