Neotel Complaint

SUPPLIER	Neotel	INDUSTRY	Telecommunications
BRANCH / AREA	Pretoria	COUNTRY	South Africa
TIME / DATE	16:18 Thu 2 Feb	PERSON RESPONSIBLE
CUSTOMER	Bonzai	View all reports by user	1 1
PROBLEM	Billing / Accounts	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Thu 2 Feb
HEADLINE	Cancelled account and STILL paying
Hi Peter. I cancelled my account with Neotel in August 2011, but they are STILL deducting their debit order off my account. Today I held on for 11 minutes to speak to someone but I hung up as I called from my cellphone. Please help. Kind Regards, Add a new Neotel Report Inappropriate report?
SUPPLIER'S RESPONSE	Neotel	Time and Date	09:01:10 \| Fri 3 Feb 12
Hello Bonzai, Thank you for allowing us the opportunity to assist further on your query. We do apologise for this. Please note that this matter will be investigated and feedback will be provided. Kind Regards Althaf Majeed On-line support team talk2us@neotel.co.za

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