Neotel Conversion
Neotel |
Telecommunications | ||
| BRANCH / AREA | jhb | COUNTRY | South Africa |
| TIME / DATE | 21:17 Thu 26 Jan | PERSON RESPONSIBLE | finance |
| CUSTOMER | chellakut | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | still waiting for resolution |
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| I have been waiting for my credit , which still was not passed. I have been promised many times and still we wait this is ***** and i have written confirmation of this credit but it does not appear on statements. what kind of corruptions is this. | |||
| SUPPLIER'S RESPONSE | Neotel | Time and Date | 07:32:42 | Fri 27 Jan 12 |
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Hello chellakut, Thank you for allowing us the opportunity to assist further on your query. We sincerely regret your experience. As per our conversation, this matter will be investigated and feedback will be provided. Kind Regards Tebogo Matsebatlela On-line support team talk2us@neotel.co.za |
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| CUSTOMER'S FEEDBACK | chellakut | Time and Date | 05:54:55 | Tue 31 Jan 12 |
| Quite Impressed: I heve been sent a confirmation email. Lets see what the next bill shows. | |||
Relevant content (Last 5 Billing / Accounts Problems)
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