Neotel Conversion
 SUPPLIER |
Neotel |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Gauteng | COUNTRY | South Africa |
| TIME / DATE | 17:53 Thu 26 Jan | PERSON RESPONSIBLE | customer service |
| CUSTOMER | bloomonk | View all reports by user |
 4
 1
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| PROBLEM | Call Centre!! |
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| INCIDENT | Thu 26 Jan | ||
| HEADLINE | incompetence |
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| Calling the call centre never works. I want a new account using the existing device i am being told i have to pay for a new one on a 24 month contract why when i have already bought a device. Hello peter always works when dealing with this co. | |||
| SUPPLIER'S RESPONSE | Neotel | Time and Date | 08:51:57 | Fri 27 Jan 12 |
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Hello bloomonk, Thank you for allowing us the opportunity to assist further on your query. We do apologise for this experience. I tried to contact you now to no avail. Kindly refer to the mail sent to your mailbox for further information. Kind Regards Althaf Majeed On-line support team talk2us@neotel.co.za |
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| CUSTOMER'S FEEDBACK | bloomonk | Time and Date | 05:36:13 | Tue 31 Jan 12 |
| Over the Moon: Once again hello peter works wonders. Thank you althaf they should clone you. | |||
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(( • )) Supplier's response | ||
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