Nedbank Compliment
 SUPPLIER |
Nedbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Flora Centre | COUNTRY | South Africa |
| TIME / DATE | 06:30 Tue 24 Jan | PERSON RESPONSIBLE | Manager |
| CUSTOMER | strictly | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Tue 24 Jan | ||
| HEADLINE | Thanks for the wonderful service |
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Yesterday 23/01/2012 I was attended to by Ayanda Mashabela at your Flora centre branch and was impressed at how professional she was. Firstly and most importantly whenever I walk into a bank before I withdraw I request the available amount and for the first time ever it wasn't said out loud like what normally happens but Ayanda wrote it down on paper and handed it to me. This is truly excellent service as I didn't have to worry who's listening and be extra vigilant outside in case someone had overheard and tried to rob me. Nedbank I think you should incorporate what Ayanda has shown into your training for all tellers at all branches nationwide. Thanks once again Ayanda you're truly an asset to Nedbank. |
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| SUPPLIER'S RESPONSE | Nedbank | Time and Date | 17:28:19 | Tue 24 Jan 12 |
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Hello strictly, Thank you very much for taking the time to provide us with such positive feedback pertaining to the excellent client service that you received from Ayanda. We are very proud to have her as part of our team and salute her professional approach that positively shaped your service experience. We shall accordingly take great pleasure in sharing this compliment with Ayanda and her manager. Kind regards Executive Services Support | Client Services | Nedbank Group Ltd |
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