Nedbank Compliment
 SUPPLIER |
Nedbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Brooklyn | COUNTRY | South Africa |
| TIME / DATE | 14:24 Wed 8 Feb | PERSON RESPONSIBLE | Richard Netshivhungululu |
| CUSTOMER | johannes.joubert | View all reports by user |
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| NATURE | Great Attitude |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | Prompt service, always available, always a pleasre |
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| Richard is a private banker at Nedbank. I recently switched banks - I've been a customer about 5 months, and he has made it all worth while. Very competent, very friendly. He is worth his weight in gold in maintaining the prestige and credibility of the brand - and it's cheaper too! I can say the same of Bronwyn Whitehead in the insurance side. Well done! | |||
| SUPPLIER'S RESPONSE | Nedbank | Time and Date | 10:32:51 | Thu 9 Feb 12 |
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Hello johannes.joubert, Thank you very much for taking the time to provide us with such positive feedback pertaining to the excellent client service and support that you received from Richard. We realise full well that delivering outstanding client service requires commitment, attention to detail and, most importantly, a sincere interest in and caring for our clients' needs. Accordingly, we are certainly very proud to have Richard on our team and salute his professional approach that positively shaped your service experience. We shall accordingly take great pleasure in sharing this compliment with Richard and his manager. Kind regards Executive Services Support | Client Services | Nedbank Group Ltd |
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