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 Nedbank Compliment

SUPPLIER

Nedbank

INDUSTRY Banking
BRANCH / AREA National COUNTRY South Africa
TIME / DATE 07:22 Mon 6 Feb PERSON RESPONSIBLE The Staff , Mike Brow...
CUSTOMER pegla View all reports by user
NATURE

Refund

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INCIDENT Mon 6 Feb
HEADLINE

Money stolen from my account

I would like to compliment Nedbank staff Nicky at the 135 Rivonia Sandown Branch, Mike Brown, Mfundo Nkuhlu, Lorna Ribiero on the service that they offered when my money went missing from my account. It took a few days to be resolved. Thanks and keep on making great things happen. May this service be implemented to everyone that comes complaining. Nedbank does indeed make things happen.
SUPPLIER'S RESPONSE Nedbank Time and Date 17:40:08 | Mon 6 Feb 12
Hello pegla,

Thank you for taking the time to provide us with the positive feedback regarding the excellent client service and tremendous support received.
We realise that delivering outstanding client service requires commitment, attention to detail and most importantly a sincere interest in and caring for our clients needs.
We will gladly share this compliment with the relevant staff and their respective managers.
Kind regards,
Executive Services Support
CUSTOMER'S FEEDBACK pegla Time and Date 07:13:29 | Thu 9 Feb 12
Over the Moon: I was impressed with how quickly my case was resolved. I wish that Nedbank would help everybody as quickly as they helped me. Much appreciation.

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