Nedbank Compliment
 SUPPLIER |
Nedbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Call Centre | COUNTRY | South Africa |
| TIME / DATE | 15:25 Wed 1 Feb | PERSON RESPONSIBLE | Nosipho |
| CUSTOMER | ebene | View all reports by user |
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 4
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Wed 1 Feb | ||
| HEADLINE | Great service |
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Thaks to Nosipho who was able to help me with a query where my details was captured wrong, after numerous calls she was able to help me rectify this, and made sure it went through to their verification department straight away, you are a leading example of great customer care at Nedbank! Hopefully the rest can learn from you, hopefully the verification department comes right this time as the loan has been pending for a few days now. |
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| SUPPLIER'S RESPONSE | Nedbank | Time and Date | 16:15:01 | Wed 1 Feb 12 |
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Hello ebene, Thank you for taking the time to put your service experience in writing and sending it to us. Feedback of this nature is always appreciated and serves as a great motivator to 'Make things happen'. We will share this wonderful compliment with Nosipho and the respective manager. Warm Regards Executive Service Support |
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23:02:25 Thu 24 May 12
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