Nedbank Compliment
 SUPPLIER |
Nedbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Rustenburg Square | COUNTRY | South Africa |
| TIME / DATE | 14:36 Mon 6 Feb | PERSON RESPONSIBLE | Ruth |
| CUSTOMER | Adrilappies | View all reports by user |
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| NATURE | Going the Extra Mile |
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| INCIDENT | Wed 1 Feb | ||
| HEADLINE | Excellent Service Ruth! |
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| I would like to compliment Ruth at Nedbank Rustenburg Square with her excellent service towards her clients. Nothing is to small or pety for you to sort out. My homeloan went smoothly through your hands, you sort out default debit orders on my account without any hickups. And your service - always with a smile. | |||
| SUPPLIER'S RESPONSE | Nedbank | Time and Date | 17:54:16 | Mon 6 Feb 12 |
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Hello Adrilappies, It is fantastic to receive such positive affirmation that Ruth took the key differentiators of 'listening to, and understanding our valued clients' needs and delivering thereon' to heart. We thank you for taking the time to share your positive experience with us and will gladly share this compliment with Ruth and her manager to ensure that she receives the recognition she deserves. We commend her efforts in positively shaping your service experience and for making the difference. Kind regards, Executive Services Support |
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