Nedbank Complaint

SUPPLIER	Nedbank	INDUSTRY	Banking
BRANCH / AREA	loans	COUNTRY	South Africa
TIME / DATE	08:23 Tue 7 Feb	PERSON RESPONSIBLE	loans department
CUSTOMER	alanrbuff	View all reports by user	1 8
PROBLEM	false hope	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 7 Feb
HEADLINE	Nedbank Loans come on what a joke
I applied on-line for a loan to consolidate my debt and was advised that i qualify for R100 000 loan a guy called me and advised that i need to take my proof of residence and bank statements with my id to a branch that it can be processed so I went to Nedbank Glen Acres and saw a lady there Marikie and she advised that i dont qualify for R100 000 but I do qualify for R36 000 which i said okay i will take it we then completed the forms and she advise that the loan has been approved and that i will get a sms within 48 hours that the money is in my bank, however 48 hours later i got an sms saying that the loan has been declined. Now i am very upset cause firstly i get told R100 000 then R36 000 and its approved now i get an sms say declined that is false information and hopes that Nedbank give a person, I request an email response so i can have it in writing. Add a new Nedbank Report Inappropriate report?
SUPPLIER'S RESPONSE	Nedbank	Time and Date	13:32:10 \| Tue 7 Feb 12
Hello alanrbuff, We would like to acknowledge your posting on "Hello Peter" and require you to contact me please, in order to discuss further. Kindly note that we have left a message on your cell voicemail. Your urgent response will be highly appreciated. Kind Regards Executive Service Support
UPDATED RESPONSE	Nedbank	Time and Date	15:24:26 \| Tue 7 Feb 12
Hello alanrbuff, REF #: CCT-417374
CUSTOMER'S FEEDBACK	alanrbuff	Time and Date	22:05:23 \| Mon 13 Feb 12
Indifferent: Just disappointed that the enquiry is taking so long and that no records were tracked of the R100 000 loan application, but Reno is assisting me in a professional manner.