Nedbank Complaint
 SUPPLIER |
Nedbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Meyersdal | COUNTRY | South Africa |
| TIME / DATE | 10:56 Wed 8 Feb | PERSON RESPONSIBLE | |
| CUSTOMER | andrearocco1 | View all reports by user |
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| PROBLEM | Call Centre!! |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | Nedbank cannot supply me with a statment |
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| I require a Loan Amortization Scedule for my bookkeeper to complete my annual tax returns but everybody at Nedbank are unable to assist me and keep putting me on hold or transferring me. How can I get this statement to complete my tax requirements? | |||
| SUPPLIER'S RESPONSE | Nedbank | Time and Date | 11:20:28 | Thu 9 Feb 12 |
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Hello andrearocco1, Complaint reference number: CCT 417645 We acknowledge your comments and please accept our apologies for any inconvenience caused during your attempts to contact us. We have subsequently referred this matter to management at the relevant business unit at MFC, a division of Nedbank, to expedite the processing and delivery of the amortisation schedule. Thank you for your patience and we shall revert to you as soon as confirmation of action is received. Best regards Executive Services Support | Client Services | Nedbank Group Ltd |
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