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 Nedbank Complaint

SUPPLIER

Nedbank

INDUSTRY Banking
BRANCH / AREA Insurance COUNTRY South Africa
TIME / DATE 09:09 Wed 8 Feb PERSON RESPONSIBLE
CUSTOMER Goose000 View all reports by user
PROBLEM

Late / No Delivery

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INCIDENT Wed 1 Feb
HEADLINE

How long must I wait

I asked for a copy of my policy,and they basically bragged about there 72hour turn around time,what the **** happend im still waiting for it
SUPPLIER'S RESPONSE Nedbank Time and Date 11:26:58 | Thu 9 Feb 12
Hello Goose000,

Complaint reference number: CCT 417641
Please accept our apologies for any inconvenience caused and please be assured that we have subsequently referred this matter to the relevant business unit to expedite the processing of the copy of the policy document.
Thank you for your patience and we shall revert as soon as confirmation of action has been received.
Best regards
Executive Services Support | Client Services | Nedbank Group Ltd

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