Nedbank Conversion

SUPPLIER	Nedbank	INDUSTRY	Banking
BRANCH / AREA	Beaufort West	COUNTRY	South Africa
TIME / DATE	07:13 Wed 1 Feb	PERSON RESPONSIBLE
CUSTOMER	Madak	View all reports by user	4 9
PROBLEM	Billing / Accounts	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 31 Jan
HEADLINE	Overcharged for life??????
Hello!!! Nedbank I had to pay the interest on my son's Study Loan untill he started paying it back. From this month he has paid you BUT I AM STILL PAYING INTEREST!!! PLEASE REVERSE IMMEDIATLY. Am I now paying this interest for the rest of my life??? When he started paying should you not see that the interest be stopped!!! Add a new Nedbank Report Inappropriate report?
SUPPLIER'S RESPONSE	Nedbank	Time and Date	10:44:43 \| Wed 1 Feb 12
Hello Madak, We acknowledge your comments and apologise for any inconvenience caused. As discussed, we are following up on the concerns raised and will provide feedback when to hand. Kind regards Executive Service Support
UPDATED RESPONSE	Nedbank	Time and Date	11:16:21 \| Thu 2 Feb 12
Hello Madak, REF #: CCT-416556
CUSTOMER'S FEEDBACK	Madak	Time and Date	17:25:08 \| Fri 3 Feb 12
Over the Moon: Thanks Reno and Enn -Young of Kimberley you are stars!!!

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