Nedbank Conversion

SUPPLIER	Nedbank	INDUSTRY	Banking
BRANCH / AREA	Internet banking	COUNTRY	South Africa
TIME / DATE	07:59 Thu 1 Dec	PERSON RESPONSIBLE
CUSTOMER	badpag	View all reports by user	1 0
PROBLEM	Internet banking cut o...	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Tue 29 Nov
HEADLINE	Nedbank blocks Internet access to all Apple users
I have been a loyal client of Nedbank for 8 years. Today, out of the blue, I could not access my account from my Apple MAC as I needed to make an urgent payment. I tried the Opera, Safari and Chrome browsers, but to no avail. As Microsoft Explorer is the only browser supported, it might be interesting to note that THERE IS NO EXPLORER BROWSER for MAC. Have the guys at Nedbank lost their minds? Nice way to chase loyal clients away. FNB here I come. PS: I really hope the ***** in Nedbank that made this decision is fired forthright. Add a new Nedbank Report Inappropriate report?
SUPPLIER'S RESPONSE	Nedbank	Time and Date	10:36:32 \| Thu 1 Dec 11
Hello badpag, We thank you for affording us the opportunity to respond and as per telephonic discussion, the matter is resolved. Kind Regards Executive Service Support
CUSTOMER'S FEEDBACK	badpag	Time and Date	22:30:08 \| Mon 5 Dec 11
Indifferent: Nedbank came back to me regarding my Internet Banking access problem with Apple MAC. Their solution: Roll back your latest browsers 2 or 3 generations for it to work. Not really impressed. Thanks for coming back to me however.