Nedbank Conversion

SUPPLIER	Nedbank	INDUSTRY	Banking
BRANCH / AREA	Bardene	COUNTRY	South Africa
TIME / DATE	13:55 Thu 1 Dec	PERSON RESPONSIBLE
CUSTOMER	Zachduplessis	View all reports by user	1 0
PROBLEM	Money Missing	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Wed 28 Sep
HEADLINE	Money missing from Bank account
All the money in my account was first transferred to someone else's bank account and then withdrawn within an hour. It took some time for the investigation on the bank's side to be completed however the feedback received was that they are only prepared to pay back half of the money that was stolen! There are no way that they can see their way open to pay the remainder back to me. Usually I receive notification that someone is on my Internet banking ... none received on the day. I am the person on the other end of the stick paying for internal security bridges! I have accounts currently in arrears due to this short payment which I now pay interest on and it is not even my fault. Add a new Nedbank Report Inappropriate report?
SUPPLIER'S RESPONSE	Nedbank	Time and Date	16:53:05 \| Thu 1 Dec 11
Hello Zachduplessis, Thank you for your posting and for raising your concern with us. We will investigate, as discussed telephonically and once feedback is received we will respond to you with our findings. Kind Regards Executive Service Support
UPDATED RESPONSE	Nedbank	Time and Date	16:57:58 \| Thu 1 Dec 11
Hello Zachduplessis, REF #: CCT-407753
CUSTOMER'S FEEDBACK	Zachduplessis	Time and Date	10:19:43 \| Tue 6 Dec 11
Quite Impressed: The person that phone me was very help-full and a very good response and promised to contact me soon with an answer to my problem. Keep it up.