Nedbank Conversion
 SUPPLIER |
Nedbank |
 INDUSTRY |
Banking |
| BRANCH / AREA | Consumer credit | COUNTRY | South Africa |
| TIME / DATE | 19:35 Sun 29 Jan | PERSON RESPONSIBLE | Nedbank |
| CUSTOMER | MATTHOPSON | View all reports by user |
 4
 6
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Sun 29 Jan | ||
| HEADLINE | Day light robbery |
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| In 2006 I bought a car for R30 000 the dealer financed the car threw Nedbank and the amount became a personal loan, In 2007 and 2008 I had a tough financial situation, although I never paid the full monthly amount on my account I never missed a month of paying something. From 2009 to date I've paid 500 to 1000.00 every month and even 5000.00 on occasion. I finally saved up some money and contacted Nedbank for a settlement amount to settle the account. The settlement amount they gave me is R50300.00, S is asked them for a settlement discount and they say that because of the status of the loan they can give me a discount. Now I also had personal loans with Standard bank and FNB and both those banks gave me a 20% settlement discount and I settled both those accounts. I have already in total paid Nedbank over R30 000.00 AND to settle I must give them R50 000.00. I can't believe how sick that is, I have funds available to settle this account but NEDBANK won't even talk to me about a settlement discount. So for a 30 000 loan im going to end up paying over 80 000, NEDBANK does not even care about the fact that that's against the law (Induplum). But im going to get a lawyer and take this t | |||
| SUPPLIER'S RESPONSE | Nedbank | Time and Date | 18:41:05 | Tue 31 Jan 12 |
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Hello MATTHOPSON, Complaint reference number: CCT 415971 Thank you for taking the time to raise your concerns with us, and be assured that we have subsequently referred this matter to management at the relevant business unit within our Personal Loan Department to appropriately address your concerns in view of the settlement figure. Thank you for your patience and we shall revert to you as soon as feedback is received. Best regards Executive Services Support | Client Services | Nedbank Group Ltd |
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| CUSTOMER'S FEEDBACK | MATTHOPSON | Time and Date | 07:23:22 | Wed 1 Feb 12 |
| Indifferent: If Nedbank actualy does get back to me with a settelment discount ill be Over the moon. | |||
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