Nedbank Conversion
Nedbank |
Banking | ||
| BRANCH / AREA | Head Office | COUNTRY | South Africa |
| TIME / DATE | 14:13 Wed 4 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | zanetteb | View all reports by user |
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| PROBLEM | Feedback / Response |
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| INCIDENT | Wed 4 Jan | ||
| HEADLINE | Account still open ? |
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Hi I need to understand why you show my account as active ?ACC_NO 5898460744840208 |
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| SUPPLIER'S RESPONSE | Nedbank | Time and Date | 15:51:41 | Wed 4 Jan 12 |
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Hello zanetteb, Complaint reference: CCT 412310 Thank you for taking the time to raise your concerns with us. We have subsequently referred this matter to management at the relevant business unit to investigate and provide us with a response that will appropriately address the status of the account. Thank you for your patience whilst the investigation is underway and we shall revert to you as soon as feedback is received. Kind regards Executive Services Support | Client Services | Nedbank Group Ltd |
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| CUSTOMER'S FEEDBACK | zanetteb | Time and Date | 07:09:35 | Mon 9 Jan 12 |
| Over the Moon: Service was great from Sean de Necker| Executive Services Support | Client Services | Nedbank Group Ltd | | |||
Relevant content (Last 5 Feedback / Response Problems)
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