Nashua Mobile Compliment
 SUPPLIER |
Nashua Mobile |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Head office | COUNTRY | South Africa |
| TIME / DATE | 17:53 Tue 7 Feb | PERSON RESPONSIBLE | Liason with Vodacom |
| CUSTOMER | Spider | View all reports by user |
12
 10
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| NATURE | Vodacom blames you whe... |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Vodacom too quick to blame you |
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In my report http://www.hellopeter.com/vodacom/complaints/beware-the-roaming-sms-****-i-value-at-r276m-pa-731264 I got a call from Vodacom. They tried all the tricks in the book to escape this issue including saying that I use an external service provider (ie not Vodacom). I did explain that this issue (ie sms's coming from Vodacom directly to me about international roaming) has nothing to do with Nashua Mobile and that they dare not pass the buck to you. Beware Nashua Mobile, maybe get a transcript of the call from Vodacom to hear for yourself. It was at 9:53am 7 Feb 2012 to my cell. Not fair to be blamed when you are not even (a) aware or (b) part of the issue. |
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| SUPPLIER'S RESPONSE | Nashua Mobile | Time and Date | 13:02:33 | Wed 8 Feb 12 |
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Hello Spider, Thank you for your notification. We will definitely keep our eyes open for your complaint. Have a fantastic day, Clinton N Nashua Mobile |
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| CUSTOMER'S FEEDBACK | Spider | Time and Date | 12:00:39 | Tue 10 Apr 12 |
| Over the Moon: it was Vodacom who by the way have continues to ignore my complaint | |||
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23:02:25 Thu 24 May 12
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