Nashua Mobile Compliment
 SUPPLIER |
Nashua Mobile |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Credit | COUNTRY | South Africa |
| TIME / DATE | 08:01 Tue 17 Jan | PERSON RESPONSIBLE | Warren Theron |
| CUSTOMER | BadBoy04 | View all reports by user |
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| NATURE | Billing/Accounts |
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| INCIDENT | Tue 17 Jan | ||
| HEADLINE | Phenomenal Service :) |
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Its good to experience some great customer service for a change! Warren assisted me with some incorrect billing issues and also corrected a few issues i had as a result of the billing system. He was fast and smart and friendly. Great service Warren and keep it up! I wish i could say the same for the others in your team namely a Nazreen if I'm not mistaken who was extremely rude as well as the "great" bunch at your call centre *sarcasm* I literally made around 20 calls and was passed from pillar to post and was even given incorrect spellings on your surname as well as incorrect contact details - basic things! Anyway Warren saved the day and I hope your approach rubs off on the other staff there! |
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| SUPPLIER'S RESPONSE | Nashua Mobile | Time and Date | 12:52:14 | Wed 18 Jan 12 |
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Hello BadBoy04, Thank you for taking the time to notify us of your pleasant experience. We are proud to have Warren as a part of our team. He always does his best to make sure that our customers are assisted efficiently. We trust that we will always meet your expectations even in future. Regards Clinton N Nashua Mobile |
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