Nashua Mobile Compliment
 SUPPLIER |
Nashua Mobile |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Bloemfontein | COUNTRY | South Africa |
| TIME / DATE | 00:01 Sat 21 Jan | PERSON RESPONSIBLE | Ms Lilanie Fourie |
| CUSTOMER | maharajh | View all reports by user |
10
 5
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Thu 19 Jan | ||
| HEADLINE | Excellent Service ( Yes they do exist ) |
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I took 2 contract for my kids with Nashua Mobile Pavillion Durban - had an excellent experience with Ms Maggie who was patient with my kids and assisted more than was asked - we gor a good deal - I wanted to put a threshold on the call amount and called through to the Call centre and was i lucky to speak to Ms Lilanie, she was very professional, efficient and friendly at the same time, she schooled me in the cell phone lingo and and assisted me, when I fineshed it felt like I was the winner - Well done Ms Lilanie, your attitude and service will take you a long way - hope she becomes a trainer one day in your company so all agents may have a similar attitude, in todays age with service delivery at an all time low in our country Nashua Mobile is doing something right - WELL DONE Dr A Maharajh Durban - KZN |
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| SUPPLIER'S RESPONSE | Nashua Mobile | Time and Date | 11:52:30 | Mon 23 Jan 12 |
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Hello maharajh, Thank you for taking the time to give us feedback of your experience. It is a pleasure to hear how our staff met your expectations. We appreciate the chance you afforded us to make a favourable first impression. Kind Regards Samantha S Nashua Mobile |
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23:02:25 Thu 24 May 12
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