Nashua Mobile Complaint
Nashua Mobile |
Telecommunications | ||
| BRANCH / AREA | cape town | COUNTRY | South Africa |
| TIME / DATE | 10:37 Sat 4 Feb | PERSON RESPONSIBLE | accounts department |
| CUSTOMER | faiek01 | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Sat 4 Feb | ||
| HEADLINE | contract canceled 3months ago |
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| My contract has been canceled 3months ago at canal walk the letter id was emailed and told to us that we had 1 payment left.but three months later they did a debit order of R2200 off my bank account what for we dont know not a phone call nothing.We tryed calling there customer care number (0861412412)but no contact this is ********* my lawyers will have to take action..... | |||
| SUPPLIER'S RESPONSE | Nashua Mobile | Time and Date | 11:13:12 | Mon 6 Feb 12 |
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Hello faiek01, Thank you for your comment. We do apologise for the inconvenience caused. As per our conversation earlier today, we have escalated your concerns to the Franchise Service Manager of the store in question. We will be in contact with you as soon as we receive feedback. Regards Feroz R Nashua Mobile |
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