Nashua Mobile Conversion
 SUPPLIER |
Nashua Mobile |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | gateway | COUNTRY | South Africa |
| TIME / DATE | 07:19 Wed 11 Jan | PERSON RESPONSIBLE | preston |
| CUSTOMER | donna-lee | View all reports by user |
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| PROBLEM | Damaged Goods |
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| INCIDENT | Wed 11 Jan | ||
| HEADLINE | worst company ever |
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| I took two contracts of the new blackberry 9360 fones two weeks ago and I was told that I had 7 days to return the phone for an exchange if it was faulty, just my luck 14 days later the reason I took the contract a gift for my husband the speaker just stops working. I immediatley phone the guy that I dealt with and he tells me to bring the phone in,which I did. When I get there I'm told that it will take 30 working days to be fixed!!! I don't even have the phones for 30 working days!!!I am so disgusted in this company that now I would like to cancel both contracts. Is this the way you handle new buisness???. I will be letting all my freinds and family know how this company operates. | |||
| SUPPLIER'S RESPONSE | Nashua Mobile | Time and Date | 12:27:24 | Wed 11 Jan 12 |
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Hello donna-lee, Thank you for your comment. As per our telephonic conversation, we will follow up with our Technical Department and keep you updated. Regards Clinton N Nashua Mobile |
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| CUSTOMER'S FEEDBACK | donna-lee | Time and Date | 14:11:39 | Sat 14 Jan 12 |
| Quite Impressed: I was very impressed with the response,it was handled quite efficient,Clinton was very friendly and has assured me that my repair will be handled with urgency. | |||
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