Nashua Mobile Conversion
 SUPPLIER |
Nashua Mobile |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | N1 CITY MALL | COUNTRY | South Africa |
| TIME / DATE | 01:53 Wed 18 Jan | PERSON RESPONSIBLE | NASHUA MOBILE |
| CUSTOMER | ERNESTO | View all reports by user |
 2
 0
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Wed 18 Jan | ||
| HEADLINE | HOW CAN U NOT DEDUCT MONTHY BILL FOR 4 MONTHS |
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| I HAD TAKEN OUT A CONTRACT OUT IN YEAR 2008 BUT THEY DID NOT DEDUCT MONEY FROM MY ACCOUNT FOR 4 MONTHS AND I TRIED TO CONTACT THEM SEVERAL TIMES BUT OO IF U CAN TALKED ABOUT CAN NOT EVEN GET THREW TO CUSTOMER SERVICE FOR EVER TRY TO CONTACT THEM WHEN YOU HAVE COMPLAINTS U WILL SEE SO AT THE END I AM STILL PAYING OFF THE ARRANGEMENT WITH THEIR LEGAL DEPARTMENT.AND WHEN I CONTACTED LEGAL DEPARTMENT TO ASK IF THEY CAN TELL ME HOW MUCH I STILL OWE THEM THEY CAN NOT EVEN TELL ME SO I STOP 2 MONTHS MY DEBIT ORDER SO THAT THEY MUST CONTACT ME SO I CAN MAKE FINISH WITH ACCOUNT.NASHUA MOBILE IS A UNORGANISED CELLPHONE COMPANY | |||
| SUPPLIER'S RESPONSE | Nashua Mobile | Time and Date | 12:19:21 | Wed 18 Jan 12 |
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Hello ERNESTO, Thank you for your comment. Kindly note our attempt to contact you on the mobile number provided was to no avail, a voice message and email has been sent to you. Regards Clinton N Nashua Mobile |
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| CUSTOMER'S FEEDBACK | ERNESTO | Time and Date | 06:59:34 | Sun 5 Feb 12 |
| Quite Impressed: Sorry for responding so late but i could not connect and don't have my own computer but you responded very fast but didn't't sorted out my problem so i did contacted on my own and also resolved my query but thanks for responding | |||
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