Nandos Compliment
 SUPPLIER |
Nandos |
 INDUSTRY |
Restaurant |
| BRANCH / AREA | berea | COUNTRY | South Africa |
| TIME / DATE | 15:36 Mon 30 Jan | PERSON RESPONSIBLE | manager? |
| CUSTOMER | viloshin | View all reports by user |
1
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| NATURE | Great Attitude |
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| INCIDENT | Mon 30 Jan | ||
| HEADLINE | customer first |
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i placed an order for delivery and the cashier got it wrong,the adress.after waiting for two hours i called back and the manger apologised for the inconvieniance which was not my fault.upon delivery finally i was notified the meal was free of charge because it was their fault,i think the manger needs to be compliemented on outstanding service in puting the customer first.i am extremely greatfull not on the fact that the meal was free but rather the manager was fair and held good service to its utmost best. thank you vilo |
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| SUPPLIER'S RESPONSE | Nandos | Time and Date | 12:15:21 | Tue 31 Jan 12 |
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Hello viloshin, We are thrilled to hear that the service you received is something you believe needed to be CHIRPED about, and we look forward to welcoming you back at your favourite Nando's Restaurant. When it comes to hearing what you think of us, we really do care and your positive feedback and praise will be sent to the Restaurant and Restaurant Manager. Such feedback encourages the Restaurant to continue meeting your expectation. Our restaurants are where Nando's life-giving Peri-Peri Chicken is carefully prepared and flame grilled to perfection by our Nandocas who live by the mantra of Nando's passion, courage, integrity and pride. Regards, Nando's Customer Care Customer Care: 0860 11 333 2 Operations Hours: Monday - Sunday, 10am - 7pm Website: http://www.nandos.co.za |
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