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 Nandos Complaint

SUPPLIER

Nandos

INDUSTRY Restaurant
BRANCH / AREA bellville COUNTRY South Africa
TIME / DATE 14:50 Thu 2 Feb PERSON RESPONSIBLE MD
CUSTOMER budgie View all reports by user
PROBLEM

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INCIDENT Wed 1 Feb
HEADLINE

Ripping us off

I was shocked yesterday when i popped in to my local Nando's branch for a meal. The prices are ridiculous. Almost R70.00 for a half chicken, small portion of chips and a can of coke. That's a rip off folks.

A full chicken cost almost R90.00

I will never purchase another meal from Nando's. I work for a corporate company who had in the past supported Nnado's by buying bulk orders for our departments. This will not happen again. This i can assure you.

Why do they always have to be sooo greedy.
SUPPLIER'S RESPONSE Nandos Time and Date 17:00:45 | Thu 2 Feb 12
Hello budgie,

Thank you for taking the time to submit your feedback through the Hello Peter website.

At Nando's we have always placed great emphasis on customer care and it is for this reason that we will go to any length to ensure customer satisfaction.

We strive to deliver a top quality product and outstanding service. So when we have a lapse in quality such as the one you have brought to our attention, we panic!

Your opinion means the world to us, and we have to regain your favour! To this end, we have informed the relevant department of your unsatisfactory experience and their manager is looking into it.

In the meantime, we extend our apologies for the inconvenience caused and look forward to making good in your eyes!

Regards,
Nando's Customer Care

Customer Care: 0860 11 333 2
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za

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