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Myciti Bus Service - Customer Feedback and Analysis

Shown below are the statistics for Myciti Bus Service based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (4) 15%
Complaint (23) 85%
Customer Compliment Complaint
1. shades01
2. Mr David M01
3. Googirl10
4. mr toefy01
5. Royceeboy01
Nature of complaints (last 12 months): 23 reports - Myciti Bus Service
Bad Attitude (7) 30% Bad Attitude
Feedback/Response (2) 9% Feedback/Response
Late/No Delivery (7) 30% Late/No Delivery
Other (5) 22% Other
Out of Stock (1) 4% Out of Stock
Passing the Buck (1) 4% Passing the Buck
Chart
Nature of complaints (last 12 months): 2555 reports - Travel Industry Analysis
Bad Attitude (298) 12% Bad Attitude
Billing/Accounts (166) 6% Billing/Accounts
Booking Query (174) 7% Booking Query
Breach of Contract (146) 6% Breach of Contract
Call Centre!! (48) 2% Call Centre!!
Competitions (10) 0% Competitions
Damaged Goods (54) 2% Damaged Goods
Expiry Date (1) 0% Expiry Date
Feedback/Response (161) 6% Feedback/Response
Chart
 Hygiene Hygiene (18) 1%
Late/No Delivery Late/No Delivery (182) 7%
Other Other (1152) 45%
Out of Stock Out of Stock (3) 0%
Passing the Buck Passing the Buck (54) 2%
Pricing/Barcodes Pricing/Barcodes (35) 1%
Repairs/Servicing Repairs/Servicing (28) 1%
Spam Spam (25) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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