Multichoice Conversion
 SUPPLIER |
Multichoice |
 INDUSTRY |
Entertainment |
| BRANCH / AREA | all | COUNTRY | South Africa |
| TIME / DATE | 06:28 Fri 3 Feb | PERSON RESPONSIBLE | all |
| CUSTOMER | ril | View all reports by user |
 5
 15
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Fri 3 Feb | ||
| HEADLINE | ********!! |
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| u are the most patetic service provider that anyone can hope for.i bought a pvr,and not even 1 month pass it ****** up my other decoder,u can shove ur extraview where the sun dont shine on top of that this rubbish pvr is not working either,most useless company that ive ever delt with,how u still exist is beyond me.absolutely patetic.u want me to pay for socalled "software" repair for a ******* decoder that u know is rubbish.im canclling my subscribtion and i want my money back. | |||
| SUPPLIER'S RESPONSE | Multichoice | Time and Date | 09:36:10 | Fri 3 Feb 12 |
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Hello ril, It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard. Please be advised that you need to take both your decoders to the nearest agency for free testing. They will then determine what the problem is with your extraview. Please also refer into your personal inbox to view the steps to follow to ensure if the settings are correct. Please use the self-service functionality on offer on www.dstv.com, or access the Care site to retrieve sms shortcode information. You can also engage with us and other DStv subscribers on the Forum on DStv.com - http://forum.dstv.com/forumdisplay.php?f=49. You may also receive assistance by sending an e-mail to enquiries@multichoice.co.za. Kind regards Lesego DStv Enquiries Team |
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| CUSTOMER'S FEEDBACK | ril | Time and Date | 09:13:01 | Wed 29 Feb 12 |
| Utterly Disgusted: Still waiting for a reply. and they still bill me for extraview that i cant use. | |||
Relevant content (Last 5 Repairs / Servicing Problems)
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