Multichoice Conversion
 SUPPLIER |
Multichoice |
 INDUSTRY |
Entertainment |
| BRANCH / AREA | Port Elizabeth | COUNTRY | South Africa |
| TIME / DATE | 08:23 Fri 27 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | dupmaster | View all reports by user |
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Fri 27 Jan | ||
| HEADLINE | Waiting for a answer still pple dont call me back |
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| Hello I got a phone call on Monday 23 Jan 2012 from lawyers to tell me that i have outstanding money and when i went to multichoice in uitenhage on the 19 of Dec 2011 they switch off the easy view and told me that there was no outstanding fees so I also phoned multichoice on Monday 23 Jan 2012 and I'm still waiting for someone to phone me back and on Wensday 25 Jan 2012 I phone again and I'm still waiting for that person to phone me back. I am disgusted in your level of service. On the Tuesday 24 Jan 2012 I went to Mutichoice in Uitenhage again and they told me again there is no money outstanding so i want i call from you to sort this out.. | |||
| SUPPLIER'S RESPONSE | Multichoice | Time and Date | 12:25:42 | Fri 27 Jan 12 |
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Hello dupmaster, It is with regret that we learn of your recent inconvenient experience. Please accept our sincerest apologies in this regard. As per our telephonic discussion, we have made the necessary amendment on the account. Should you require any further assistance, please do not hesitate to contact us on enquiries@multichoice.co.za. Thank you for taking the time to bring this matter to our attention. Regards Khethiwe DStv Enquiries Team |
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| CUSTOMER'S FEEDBACK | dupmaster | Time and Date | 20:07:00 | Tue 7 Feb 12 |
| Over the Moon: One phone call from multichoice sorted out the problem | |||
Relevant content (Last 5 Billing / Accounts Problems)
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21:46:11 Thu 24 May 12
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(( • )) Supplier's response | ||
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