Multichoice Conversion
 SUPPLIER |
Multichoice |
 INDUSTRY |
Entertainment |
| BRANCH / AREA | Randburg | COUNTRY | South Africa |
| TIME / DATE | 21:39 Mon 9 Jan | PERSON RESPONSIBLE | Everbody there |
| CUSTOMER | dutoit72 | View all reports by user |
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| PROBLEM | Repeating the same ser... |
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| INCIDENT | Mon 9 Jan | ||
| HEADLINE | NCIS Season 6 |
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This is now the fourth time that NCIS Season 6 is being repeated. Why the **** I'm I paying almost R600.00 per month to Multi Choice just so that NCIS Season 6 can be repeated for the fourth time. Wake the F&*K UP. NCIS Season 7 is repeating for the second time on SABC 3. What the **** is going on at that F^&KING place. Are the people working there deur die *** or are they just plane stupid, or shall I say incompetent as usual. WAKE THE F%^K UP ****** !!! |
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| SUPPLIER'S RESPONSE | Multichoice | Time and Date | 13:11:29 | Tue 10 Jan 12 |
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Hello dutoit72, It is with sincere regret that we learn of the frustration and inconvenience you have experienced with the repeats. MultiChoice doesn't schedule programmes but buys ready-made local and international channels. Each channel schedules new and recurring programmes according to a programme or movie's license specification. MultiChoice arranges the channels into DStv packages and broadcasts the channels, this applies to both the channels you mention in your report. whilst not programming nor scheduling the individual channels, does work very closely with its channel suppliers to provide the best possible content for the African Market. All broadcast on DStv is dependent on whether we have the acquired the broadcasting rights for a program. Please note that your comments have been forwarded to our programming department for future consideration. Visit http://www.dstv.com/pages/strap/www.universalchannel.co.za/ contact http://twitter.com/UniversalTVSA http://www.dstv.com/pages/strap/www.sabc2.co.za/ Should you require any further assistance, please do not hesitate to contact us on enquiries@multichoice.co.za. Regards Scott DStv Enquiries Team |
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| UPDATED RESPONSE | Multichoice | Time and Date | 09:50:21 | Tue 17 Jan 12 |
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Hello dutoit72, Thank you for the positive feedback, we really appreciate it. Multichoice strives to ensure customer satisfaction at all times, we continuously aim at finding innovative ways to keep abreast with the constantly evolving world of technology. We trust that going forward, every interaction with us will always leave you Delighted. For any further queries that you may have, please contact us by sending an email to: enquiries@multichoice.co.za Regards Scott DStv Enquiries Team |
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| CUSTOMER'S FEEDBACK | dutoit72 | Time and Date | 18:16:21 | Sat 14 Jan 12 |
| Over the Moon: Thank you for coming back to me. I appreciate it, and sorry for swearing in my complaint. | |||
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