Disgusted and utterly disappointed

1. Don't get a contract because they don't understand the words "I don't want to renew my contract".

2. Their customer service agents need training in the basics of MTN, respecting the customer, and willing to help….not just referring you to different departments!!

3. MTN should have people who can assist in ALL of SA languages because it is ****** to help some people in their mother tongue but not others.

Aftet 3 in-store gisits and speaking yo many agents online, even their legal department didn't know or didn't want to cancel the contract DESPITE it was cpiring now after 3 years with no outstanding debt!!! Only after sending a mail to ***, did the matter hot attention.

4. MTN is useless and just wants your money…and for elderly people, rather choose a different network because im the long run, they are not worth it

Very very disappointed.