Mtn Complaint
 SUPPLIER |
Mtn |
 INDUSTRY |
Telecommunications |
| BRANCH / AREA | Northgate Shop 1 | COUNTRY | South Africa |
| TIME / DATE | 10:22 Wed 8 Feb | PERSON RESPONSIBLE | Manager at shop 1 on sat |
| CUSTOMER | boebie | View all reports by user |
 2
17
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| PROBLEM | Billing / Accounts |
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| INCIDENT | Wed 8 Feb | ||
| HEADLINE | Disgusting attitude - |
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| ThiS time i am complaining about my acc at mtn. You have debited my acc for something that was your fault and the manager said i would be credited for R1369.85 due to your mistake when i took this contract out! I have never had so much grief from a service! I WILL NEVER RECOMEND YOUR SERVICE OR YOUR SHOP TO ANY ONE EVER AGAIN OR MTN. Your service *****. I want it fixed asap!!!!after complaining i have yet to receive feedback from you???? Such great service???im still waiting for a response from you | |||
| SUPPLIER'S RESPONSE | Mtn | Time and Date | 09:32:16 | Fri 10 Feb 12 |
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Hello boebie, Thank you for your post. Please accept our apologies for the inconvenience caused. The request for the credit is with our billing team and will be processed to your account. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels. Regards Veronica |
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Relevant content (Last 5 Billing / Accounts Problems)
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21:46:11 Thu 24 May 12
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(( • )) Supplier's response | ||
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