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Mr Price Home - Customer Feedback and Analysis

Shown below are the statistics for Mr Price Home based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (58) 26%
Complaint (162) 74%
Customer Compliment Complaint
1. Tumzaza102
2. carina0102
3. sina201102
4. vhofhu11
5. yvonnep11
Customer Feedback to Supplier Responses (last 12 months): 62 reports
Chart
 Over the moon Over the moon (8) 13%
Quite Impressed Quite Impressed (15) 24%
Indifferent Indifferent (10) 16%
Not Impressed Not Impressed (10) 16%
Utterly Disgusted Utterly Disgusted (19) 31%
Nature of complaints (last 12 months): 162 reports - Mr Price Home
Bad Attitude (38) 23% Bad Attitude
Billing/Accounts (20) 12% Billing/Accounts
Breach of Contract (1) 1% Breach of Contract
Call Centre!! (1) 1% Call Centre!!
Damaged Goods (29) 18% Damaged Goods
Feedback/Response (12) 7% Feedback/Response
Hygiene (1) 1% Hygiene
Late/No Delivery (8) 5% Late/No Delivery
Other (32) 20% Other
Chart
 Out of Stock Out of Stock (10) 6%
Passing the Buck Passing the Buck (2) 1%
Pricing/Barcodes Pricing/Barcodes (6) 4%
Repairs/Servicing Repairs/Servicing (2) 1%
Nature of complaints (last 12 months): 28774 reports - Retail Industry Analysis
Bad Attitude (3844) 13% Bad Attitude
Billing/Accounts (2604) 9% Billing/Accounts
Booking Query (38) 0% Booking Query
Breach of Contract (409) 1% Breach of Contract
Call Centre!! (327) 1% Call Centre!!
Competitions (79) 0% Competitions
Damaged Goods (2189) 8% Damaged Goods
Expiry Date (310) 1% Expiry Date
Feedback/Response (1501) 5% Feedback/Response
Chart
 Hygiene Hygiene (316) 1%
Late/No Delivery Late/No Delivery (1524) 5%
Other Other (11804) 41%
Out of Stock Out of Stock (979) 3%
Passing the Buck Passing the Buck (512) 2%
Pricing/Barcodes Pricing/Barcodes (746) 3%
Repairs/Servicing Repairs/Servicing (1420) 5%
Spam Spam (172) 1%
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Please note: All Reports & Stats fall away after 12 months

 
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