Mr Price Home Compliment
 SUPPLIER |
Mr Price Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | customer care | COUNTRY | South Africa |
| TIME / DATE | 14:28 Mon 16 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | fmaharajh | View all reports by user |
8
 12
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | Real quick response |
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| After having no luck in finding a particular set of bedding, i logged on the the mr price home website and filled out the contact us form. not even 10 minutes later i got a call from the call centre and that they had located the item i wanted and would hold it for me. Excellent service Mr Price Home!!! | |||
| SUPPLIER'S RESPONSE | Mr Price Home | Time and Date | 14:37:00 | Mon 16 Jan 12 |
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Hello fmaharajh, We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service call centre. Such feedback encourages the call centre staff to continue meeting our customer's expectations. Regards Mr Price Home |
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| CUSTOMER'S FEEDBACK | fmaharajh | Time and Date | 09:22:39 | Thu 19 Jan 12 |
| Over the Moon: The brilliant Customer Care Agent was Nicole Khotsa | |||
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