Mr Price Home Complaint
 SUPPLIER |
Mr Price Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | Irene | COUNTRY | South Africa |
| TIME / DATE | 13:17 Tue 17 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | annebarbe45 | View all reports by user |
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| PROBLEM | Bad Attitude |
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| INCIDENT | Tue 17 Jan | ||
| HEADLINE | Train your staff better people skills!!! |
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| My boyfriend and I went to Mr. Price Home in Irene Mall. I understand that they were closing soon, but it was still 30 min before we had to leave. The staff were busy cleaning the floors, which was fine, but as we wanted to come past, the lady put her mop in our way. She tried to stop us from walking past. There were no 'wet floor' signs any where, if we had fallen, the management would have a serious problem on their hands. The correct thing to do would be to move out of the way and allow the customer to come past. Is it the customer's fault that they decided to start finishing earlier thant hey were supposed to? Hire people that have a passion for work and then maybe you would get more valuable customers! I am not impressed! | |||
| SUPPLIER'S RESPONSE | Mr Price Home | Time and Date | 08:52:05 | Mon 23 Jan 12 |
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Hello annebarbe45, We humbly ask that you accept our apologies for the manner in which your queries were handled at our Irene Mall store. The issue will be investigated by the Area Manager for the store and you will receive personal feedback shortly. Once again we apologise and trust you will allow us the opportunity to resolve the matter to your satisfaction ASAP. Regards MR PRICE HOME |
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