Mr Price Home Complaint
 SUPPLIER |
Mr Price Home |
 INDUSTRY |
Retail |
| BRANCH / AREA | Service Centre | COUNTRY | South Africa |
| TIME / DATE | 09:25 Tue 7 Feb | PERSON RESPONSIBLE | The Mr Price Customer... |
| CUSTOMER | hartb | View all reports by user |
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| PROBLEM | Passing the Buck |
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| INCIDENT | Tue 7 Feb | ||
| HEADLINE | Bad Service!!! |
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| I live in Port Elizabeth and is looking for a Baby Cradle that Mr Price Home stocks. They have 2 at their Balito branch but is not at all interested in sending it to the P.E. branch. I want to buy it, not just look at it, but according to them they cannot send goods on special from one region to another. I think that is really bad service. | |||
| SUPPLIER'S RESPONSE | Mr Price Home | Time and Date | 13:42:56 | Fri 10 Feb 12 |
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Hello hartb, We humbly ask that you accept our apologies for the manner in which your queries were handled at our Ballito store. The issue will be investigated by the Area Manager for the store and you will receive personal feedback shortly. Once again we apologise and trust you will allow us the opportunity to resolve the matter to your satisfaction ASAP. Regards MR PRICE HOME |
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| CUSTOMER'S FEEDBACK | hartb | Time and Date | 07:46:59 | Fri 10 Feb 12 |
| Utterly Disgusted: No reply at all! | |||
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