Mr Price Home Conversion

SUPPLIER	Mr Price Home	INDUSTRY	Retail
BRANCH / AREA	lakeside mall	COUNTRY	South Africa
TIME / DATE	18:44 Sun 29 Jan	PERSON RESPONSIBLE	Julia Sothoane
CUSTOMER	Bartlett	View all reports by user	20 28
PROBLEM	Not customer friendly	Post this report to your Facebook page Post this report to your Twitter page
INCIDENT	Sun 29 Jan
HEADLINE	No Extra mile
we purchased lots of items on Sun 29th Jan 2012 - one of the items was 2 x bedside lamps - the cashier put it in the same packet with 3 x metal baking tins i asked if she could put them in another packet so that the lamps do not get scratched - her response - No they won't get scratched - will I go back to that particular store again - U tell me ! Add a new Mr Price Home Report Inappropriate report?
SUPPLIER'S RESPONSE	Mr Price Home	Time and Date	09:08:28 \| Mon 30 Jan 12
Hello Bartlett, We humbly ask that you accept our apologies for the manner in which your queries were handled at our Lakeside Mall store. The issue will be investigated by the Area Manager for the store and you will receive personal feedback shortly. Once again we apologise and trust you will allow us the opportunity to resolve the matter to your satisfaction ASAP. Regards MR PRICE HOME
CUSTOMER'S FEEDBACK	Bartlett	Time and Date	08:30:28 \| Wed 1 Feb 12
Quite Impressed: I rec'd a speedy feedback from the store manager and the regional manager and am satisfied that the matter was handled and taken up with the employee