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 Montego Resort Complaint

SUPPLIER

Montego Resort

INDUSTRY Hospitality
BRANCH / AREA Xai Xai COUNTRY Mozambique
TIME / DATE 17:00 Thu 5 Jan PERSON RESPONSIBLE Quintus
CUSTOMER mr.storey View all reports by user
PROBLEM

A complaint in general

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INCIDENT Tue 27 Dec
HEADLINE

Dont Go To Montego Resort EVER!!

I went in a group of 20 people.
1. the owners over booked the place, forcing us to put 9 tents in the space where max 4 should be. we had booked 3 months in advance to ensure this didn't happen yet when we arrived this was the only space remaining. we were not refunded for this.
2. there were only 2 power points for all 9 of these tents.
3. the owners ensured that the road to the camp was drivable by 2wd cars but 3 of the 7 cars needed repairs to their under-carriage due to the undrivable road, one car's bumper was pulled off by the sand we had to drive over.
4. the bar was over priced, the food on offer was poor and also over priced.
5. the campsites where you put your tents weren't level so you were always sleeping on a hill.
6. the ablutions were unhygienic, even by campsite standards
7. the washing up area consisted of a tap in the dirt with no drainage, at one end of the campsite.
8. the owner wanted to charge us R50/day to remove our trash but the campsite we received was 10m from the communal dump.
9. the website promised a baker selling fresh bread daily, but the owner told him while we were there that he couldn't come sell to us.

go to the blue dolphin instead!

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