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Mobmatic - Customer Feedback and Analysis

Shown below are the statistics for Mobmatic based on the customer feedback for the given time-frame.

Frequent Customers (last 12 months)
Chart
 Compliment ddddd (1) 3%
Complaint (39) 98%
Customer Compliment Complaint
1. Winray11
2. BrettShul01
3. tamryn1301
4. warrenpret01
5. Gina Tomasella01
Nature of complaints (last 12 months): 39 reports - Mobmatic
Billing/Accounts (27) 69% Billing/Accounts
Feedback/Response (2) 5% Feedback/Response
Other (4) 10% Other
Spam (6) 15% Spam
Chart
Nature of complaints (last 12 months): 51409 reports - Telecommunications Industry Analysis
Bad Attitude (1994) 4% Bad Attitude
Billing/Accounts (14186) 28% Billing/Accounts
Booking Query (66) 0% Booking Query
Breach of Contract (2371) 5% Breach of Contract
Call Centre!! (3163) 6% Call Centre!!
Competitions (66) 0% Competitions
Damaged Goods (1137) 2% Damaged Goods
Expiry Date (130) 0% Expiry Date
Feedback/Response (4525) 9% Feedback/Response
Chart
 Hygiene Hygiene (7) 0%
Late/No Delivery Late/No Delivery (2000) 4%
Other Other (14568) 28%
Out of Stock Out of Stock (599) 1%
Passing the Buck Passing the Buck (1343) 3%
Pricing/Barcodes Pricing/Barcodes (211) 0%
Repairs/Servicing Repairs/Servicing (4749) 9%
Spam Spam (294) 1%
Back

Please note: All Reports & Stats fall away after 12 months

 
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