Mix Telematics Africa (M... Compliment
 SUPPLIER |
Mix Telematics Afri... |
 INDUSTRY |
Security |
| BRANCH / AREA | Johannesburg | COUNTRY | South Africa |
| TIME / DATE | 15:11 Tue 22 Nov | PERSON RESPONSIBLE | George |
| CUSTOMER | Tamara Mack | View all reports by user |
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| NATURE | Call Centre Efficiency |
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| INCIDENT | Tue 22 Nov | ||
| HEADLINE | WOW!!!! |
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I have never spoken to anyone at any company call centre as efficient as George from Matrix. Not only was he polite and friendly, he had my details up on screen before I even gave him my list of questions. He then proceeded to handle every question with a professional attitude. Well done! Really great to get some good service!!! Regards Tamara |
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| SUPPLIER'S RESPONSE | Mix Telematics Africa (M... | Time and Date | 15:59:37 | Tue 22 Nov 11 |
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Hello Tamara Mack, Thank you for taking the time to compliment us on the excellent service you have received from George Mothutsane in our Customer Care department. We at MiX Telematics strive to provide world class service and we are delighted to hear that this is exactly what you have received. Please do not hesitate to contact us should you require any further assistance. Kind regards, Shavonne Paul Tel 27 () 11 654 8160 Fax 27 () 11 654 8125 Shavonne.Paul@mixtelematics.com www.mixtelematics.co.za |
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