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 Mix Telematics Africa (M... Complaint

SUPPLIER

Mix Telematics Afri...

INDUSTRY Security
BRANCH / AREA Vorna Valley COUNTRY South Africa
TIME / DATE 13:04 Wed 14 Dec PERSON RESPONSIBLE
CUSTOMER G Barker View all reports by user
PROBLEM

Bad Attitude

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INCIDENT Wed 14 Dec
HEADLINE

Lack of response

I am having a problem with my new contract and I'm trying to sort this out but I'm getting no response to the emails I've sent to their customer care division or Shavonne Paul, whom I see has responded to previous complaints. When I phone the call centre, it's just as frustrating!! By posting this message, is this the only way that I will get them to respond to me???

To all those people that have also had to go this route, I feel your pain!

G Barker
SUPPLIER'S RESPONSE Mix Telematics Africa (M... Time and Date 15:13:31 | Wed 14 Dec 11
Hello G Barker,

Thank you for bringing your query to our attention.

As per your discussion with Natasha Moodley, your concerns have been addressed.

Should you require any further assistance, please do not hesitate to contact me.

Kind regards,
Shavonne Paul

Tel 27 () 11 654 8160
Fax 27 () 11 654 8125
Shavonne.Paul@mixtelematics.com
www.mixtelematics.co.za

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