Mix Telematics Africa (M... Complaint
 SUPPLIER |
Mix Telematics Afri... |
 INDUSTRY |
Security |
| BRANCH / AREA | Customer care | COUNTRY | South Africa |
| TIME / DATE | 09:51 Sat 17 Dec | PERSON RESPONSIBLE | Customer care |
| CUSTOMER | 111hny | View all reports by user |
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7
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| PROBLEM | Damaged Goods |
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| INCIDENT | Sat 17 Dec | ||
| HEADLINE | Fitting inferior tracking devices into vehicles |
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Phoned Matrix on 16/12/2011 @ around 9h15. Unit in vehicle not responding for the 4th. time this year. Matrix is misleading the public and importing inferior products from China (Keep in a cool place!) and install it in our vehicles. Their Billing and Accounts Dept. is a disaster, they are incompetent. One of our accounts was taken over by another person and we still paying subscription for it although the other person is also paying for the same subscription. Matrix!!!! (Report edited by hellopeter.com) |
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| SUPPLIER'S RESPONSE | Mix Telematics Africa (M... | Time and Date | 10:38:42 | Sat 17 Dec 11 |
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Hello 111hny, Mr. Engelbrecht We apologise for the inconvenience you have suffered. I have personally been in contact with you and you unfortunately do not allow me to assist you. I will gladly assist when we are able to have a civilised conversation. Regards Miekie Liebenberg Divisional Operations Director MiX Telematics Africa (Pty) Ltd. T |
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(( • )) Supplier's response | ||
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