Mercedes-Benz South Africa Complaint
 SUPPLIER |
Mercedes-Benz South... |
 INDUSTRY |
Motor |
| BRANCH / AREA | NATIONAL | COUNTRY | South Africa |
| TIME / DATE | 10:24 Wed 28 Dec | PERSON RESPONSIBLE | |
| CUSTOMER | BSVW | View all reports by user |
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1
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Wed 28 Dec | ||
| HEADLINE | WORST BUY EVER - MERCEDES BENZ |
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I bought a Mercedes A170 for it's safety features, trustworthiness and ever thing else that goes along with the Merc-name. MY CAR HAVE BROKEN DOWN FIVE TIMES - LEAVING ME AT THE SIDE OF THE ROAD (USUALLY AT NIGHT). IT HAS BEEN TO 3 DIFFERENT DEALERSHIPS, NOT ONE OF WHICH WAS ABLE TO FIX THE PROBLEM. The number of excuses for not wanting to give me roadside assistance are endless and the persons answering the phones at Mercedes-SA useless. I now drive in fear of when my car will break down again, have to limit the areas I go to and can make appointments in the fear of me not being able to make them on time. Mercedes Benz - trustworthy? DEFINITELY NOT!!! AND TO THEIR CONVENIENCE I SEE THAT THEY DO NOT EVEN HAVE THE GUTS TO RESPOND TO THESE COMPLAINTS - PATHETIC!!! anyone considering buying a Mercedes should reconsider. Even with my extended motor plan, the service has been nothing more than a great disappointment! |
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Relevant content (Last 5 Repairs / Servicing Problems)
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