Mercedes-Benz South Africa Complaint
 SUPPLIER |
Mercedes-Benz South... |
 INDUSTRY |
Motor |
| BRANCH / AREA | Constantia | COUNTRY | South Africa |
| TIME / DATE | 07:58 Mon 9 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | NCJ | View all reports by user |
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3
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| PROBLEM | Feedback / Response |
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| INCIDENT | Mon 9 Jan | ||
| HEADLINE | SMS response service |
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| When servicing your car you then receive a SMS to respond to service level you received. I gave them a low rating and the reason why I did so. As yet I am to receive a response to the SMS. I received my car back from them sounding like a bus, I opened the bonnet to find that the air filter pipes were loose. Why have a sms service when you know that there will be no follow up on it? | |||
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