Mercedes-Benz South Africa Complaint
Mercedes-Benz South... |
Motor | ||
| BRANCH / AREA | breakdown | COUNTRY | South Africa |
| TIME / DATE | 17:54 Mon 16 Jan | PERSON RESPONSIBLE | |
| CUSTOMER | DavidHForsyth | View all reports by user |
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| PROBLEM | Call Centre!! |
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| INCIDENT | Mon 16 Jan | ||
| HEADLINE | Refuses to Held Woman change tyre |
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| On the 15 January 2012 i was driving and had a blow out beween Harrysmith and Bergville. I jacked up the car and the jack slipped. My wife phoned Mercedes Benz breakdowns and spoke to a Dimesh who said i should call my insurance as it is negligence. All we needed was a trolley jack to lift the car! After shouting and arguing he got his supervisor to call, by this time a passing motorist had stopped to help. Two babies in the car, what if my wife was alone!! not good at all | |||
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(( • )) Supplier's response | ||
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