Mercedes-Benz South Africa Complaint
 SUPPLIER |
Mercedes-Benz South... |
 INDUSTRY |
Motor |
| BRANCH / AREA | Fountains-pta | COUNTRY | South Africa |
| TIME / DATE | 20:14 Thu 12 Jan | PERSON RESPONSIBLE | Charles/Allen |
| CUSTOMER | thewou | View all reports by user |
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| PROBLEM | Repairs / Servicing |
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| INCIDENT | Mon 9 Jan | ||
| HEADLINE | Bad workmanship |
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I took may car in for a engine light that stays on on my dash to Mercedes-Benz fountains to be taken off, once there i was told it needs a service. I told them to change the windscreen blades to and to check my back brakes on the Wednesday. After that i drove my car away from there to return the next day for all the repairs to be done on Thursday afternoon i was told they need to replace my fuel pump at a cost of R7000.00 so the car stayed there on Friday and the whole weekend due to a leak in the fuel tank i had it repaired.onces everything was done and the car was test driven by Mercedes-Benz fountains at around 1500 hours i got a phone call to say my cars clutch is all so not working. My point is that my car was driven to and from Mercedes-Benz and i had now clucth problem at all before it went to Mercedes-Benz fountains for a engine light on the dash but on Monday my clutch was slipping,Mercedes-Benz fountains said it would be another R20000.00 to have the clucth replaced. So far everything but the clucth was at a cost of R11189.62. Mercedes-Benz head office said to reslove it with there branch but they just want more money for something the broke in the first place !!!!! |
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Relevant content (Last 5 Repairs / Servicing Problems)
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